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Hi,
Iam currently using yoast seo plugin and I wanted to switch to math rank. So, I deactivated and deleted the yoast plugin and I installed Rank Math but after activating the plugin I was not able to access wordpress dasboard and I was also not able to access my site. It gave some debug critical error. I wish to use your plugin how do I go about it?
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), we would need to discard a theme or plugins issue.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Please let us know if you find the culprit. If not, we will continue helping you.
Only the site admin would know and your users won’t be affected by this troubleshooting.
If this doesn’t help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Was not able to open site after activating the Plugin’ is closed to new replies.