Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please get in touch with your host and check if this root folder has server write permissions?
Looking forward to helping you. Thank you.
All rights are available and reset to be sure. But still no robot.txt
Hi,
Can you please install this plugin and see if it creates a robots.txt file for you:
https://wordpress.org/plugins/pc-robotstxt/
If it doesn’t, I am afraid there is some issue with your installation and you will need to work with your web hosting provider to fix this issue. It is possible that the server is setup to handle the .txt files in an uncommon way.
Even the Virtual Robots.txt plugin doesn’t provide the file. So I think there is something strange going on with the WP installation.
I have updated the sensitive data with the details of the hosting provider. Can you please check further?
Thank you.
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This reply was modified 4 years ago by
Invitaehr.
Feedback from the hosting provider. Where does the plugin trying to put the file? Is it in the root of the server of in the root of Apache? Because of restrictions on the server root it has to be in /public/sites/<site-url>. Is there a way to alter the config is server root is used by default?
Hello,
Both plugins should be trying to create the robots.txt file on the root of the website (so in /public/sites/yoursite.com/robots.txt).
If neither of the plugins can create the robots.txt, it seems like an issue in the server and it should be checked by the hosting provider support, as Todd suggested.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
