VAT number not being validated

#637288
  • Resolved Bogdan Zecheru

    7 months, 1 week ago

    Rank Math pro

    Hello,

    I am trying to purchase the plugin for 1 website, but when I add my company’s VAT number it does not get validated.

    My company details are:
    Company name: SMART TRAINING & BUSINESS CONSULTING SRL
    Country: ROMANIA
    VAT#: RO33929269

    We have a valid EU VAT number and you can check it here:

    https://ec.europa.eu/taxation_customs/vies/#/vat-validation

    Can you help me, please? I would like to purchase the product without added VAT. Perhaps you can send me a payment link of something?

    Thanks!
    Bogdan Zecheru

Viewing 1 replies (of 1 total)
  • Princess

    7 months, 1 week ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    VAT information is controlled by our payment provider and only they can make adjustments to this data.

    Please get in touch with them via this form to get assistance in changing the data of the invoice: https://fastspring.com/consumer-support-form/

    Or via this email address: s******@f*************

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    6 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘VAT number not being validated’ is closed to new replies.