Hello, we apologize for the VAT issue you are facing. If you believe you are exempt from paying taxes or need a VAT refund, you can easily claim a refund by filling out a form on our FastSpring Consumer Support page. Once you submit the required details, the team will process your refund accordingly. If you have any further questions or need assistance, feel free to reach out to our support team. Thank you for bringing this to our attention. How can we assist you further?
Sources:
Why Does Rank Math Charge VAT/GST? » Rank Math
How to Get a VAT/GST Refund from Rank Math » Rank Math
How to Create Multiple Locations (with Schema) Using Rank Math » Rank Math
How to Download or Update My Invoice » Rank Math
Hello,
Thank you for contacting the support.
We do not have any control over the information on your invoices.
If you have a valid tax ID (VAT, GST, etc.), then please get in touch with FastSpring (our payment processor) to get a refund on your taxes:
https://fastspring.com/question-a-charge/#vat-tax-questions ( Request Tax or VAT Refund )
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Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
