Hello, I’m sorry to hear that you’re experiencing issues with the VAT ID during the purchase process. If you are VAT registered, you should be able to enter your VAT ID during the checkout process to avoid being charged VAT.
The format for the VAT ID may vary depending on your location. You can usually find your VAT ID on official documents related to your business registration. If you’re still encountering issues, you can refer to this guide on how to add your VAT ID during the checkout process: Add VAT ID.
If the issue persists or you have further questions, please feel free to reach out to our dedicated support team by clicking on the “Open Ticket” button in the related articles section of our knowledge base article: Open Ticket.
I hope this helps!
Sources:
Why Does Rank Math Charge VAT/GST? » Rank Math
How to Create Multiple Locations (with Schema) Using Rank Math » Rank Math
How to Get a VAT/GST Refund from Rank Math » Rank Math
How to Download or Update My Invoice » Rank Math
Hello,
Thank you for contacting Rank Math support.
You will have to select the correct country in the top-right corner of the checkout page to use your VAT ID:
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
