Hello,
We’re sorry to hear that you’re experiencing issues with the redirection after activating the “Remove category base” option. It seems that the redirection is not working as expected and is leading to a 404 error.
To resolve this issue, you can use a filter provided by Rank Math to disable the custom product redirection. You can add the following code to your rank-math.php file or your theme’s functions.php file:
add_filter( 'rank_math/woocommerce/product_redirection', '__return_false' );
This filter will help you disable the custom product redirection and should resolve the 404 error you are encountering.
If you need further assistance, please feel free to reach out to us by assigning this ticket to a human agent using the available buttons.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Sources:
How to Disable Custom Product Redirection in Rank Math » Rank Math
How to Remove the Category Base From WordPress » Rank Math
WordPress Permalink Structure & Changing Individual URLs » Rank Math
Rank Math General Settings
It’s still not good.
Please check it carefully before you send us the incorrect code
https://muunel.com/product-category/blue-light-glasses/women-blue-light-glasses
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please head over to your WordPress Dashboard > Settings > Permalinks, and hit the “Save Changes” button (without making any changes) to clear the permalink cache.
Once done, please clear your website cache and see if that works for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello.
No. Now more. pages got 404 plus icons error
https://muunel.com/
All the site seems to be crash
Hello,
This seems to be a known issue, see https://wpml.org/errata/rank-math-seo-turning-on-strip-category-base-causes-issues-with-secondary-languages/
Please try removing the translations for the base on your WordPress Dashboard > Settings > Permalinks, and check again the links.
Let us know how this goes.
Thanks.
Hey
It doesn’t work either
3 days have passed. And our website is full of problems.
Instead of making me work every time and realizing that it didn’t help.
Please enter the admin and see what the problem is and implement the solution
Thanks
Hello,
I removed the translations for the product and product category slugs and now the URLs are working fine.
The https://muunel.com/blue-light-glasses/women-blue-light-glasses/ is the URL of a subcategory, and you have enabled the Remove Parent Slugs option, which removes the slug of the parent category from the URL of the subcategory. So the URL is now accessible at https://muunel.com/women-blue-light-glasses/
The Remove Parent Slugs option doesn’t redirect the URLs automatically. You will have to create redirections for all the parent categories manually in the Redirections module of our plugin. Here is an example:
Source: category-a/(.*)
Match: Regex
Destination: yoursite.com/$1
Replace category A with the name of the parent category and create the same rule for each parent category you have.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi..
As mentioned in the last email.
We can’t see any product here.
Pls help to fix this specific problem
https://muunel.com/ro/women-blue-light-glasses
Hello,
That issue is not related to our plugin. Even with Rank Math disabled, the products are not visible on Romanian category pages. Here is a quick screencast to confirm that: https://i.rankmath.com/v/wRqOOb
The issue seems to be related to the translation of the site. Since you are using WPML to handle the translation, you should get in touch with their support as they will be in a better position to help you with this.
Please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
