Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
It is really weird since as you say, you set it as index and also I checked the source code and it doesn’t seem like there are any other plugins adding meta tags and creating conflicts.
But lately, we have been notified by a few users that Google Search Console was having some issues so it may be also affected you (that could be the reason you only faced it with this URL). Anyway, if you have that issue again, just let us know and we will have to check it deeper.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The login credentials you gave us has not enough permissions to check the website settings so we can’t do anything.
Anyway, it seems everything is fine on your website so I would recommend you to wait a few days more until Google crawls again the website, to check it that is solved.
Looking forward to help you.
Thanks for your quick reply, Alberto! I’ve changed the permission to admin so you should be good in case you want to take a look further.
One quick question, the event is going to happen tonight so I wonder if it will show up on SERPs after?
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have tested your site and it seems all URLs are indexed on google except for the URL in question. This is quite unexpected since the URL is set to index and included in your sitemap.
With that in mind, given sometime the page is likely to appear on SERPs later.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
