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url changed

#405301

Resolved Frank Flammer
1 year, 10 months ago

Rank Math pro
Content AI Starter

Good morning,

I developped teh website by using a dummy-domain. After moving the site to the current and correct domain, Rankmath requires an new loging every time becaus the URL has changed. The new domain is changed. What do I have to do for avoiding this error with new login to my account, whenever I use Rankmath?

Thank you in advance and greetings from Germany,
Frank

Viewing 2 replies - 1 through 2 (of 2 total)

Frank Flammer
1 year, 10 months ago

Rank Math pro
Content AI Starter

This a a general question. There is no sensitive data.

Prabhat
1 year, 10 months ago

Rank Math agency

Hello,

Thank you for contacting the support and we regret the inconvenience caused.

When there’s a change in the domain, the website needs to be reconnected to the Rank Math account. However, if the notice still pops up after reconnecting, we’ve released an update including some account-related fixes.

Please update Rank Math to the latest version: https://rankmath.com/changelog/free/

Then, reconnect your Rank Math account one more time and see if that fixes the issue:
https://rankmath.com/kb/website-not-shown-in-account/#how-to-disconnect-your-rank-math-account

Please let us know how that goes.

RankBot
1 year, 9 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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