Urgent: SEO Data Drop to Zero on Dashboard

#761712
  • Resolved Enjoyvr

    1 month, 3 weeks ago

    Rank Math free

    DataDear Rank Math Support Team,

    I hope this message finds you well. I’ve encountered a critical issue with my SEO data as reflected on my Rank Math dashboard.

    Issue Description:
    Starting on 29/02/2024, I’ve observed an abrupt drop in all tracked SEO metrics to zero. This includes search impressions, total keywords, clicks, and average CTR (click-through rate) as seen on my dashboard. Prior to this, the data was showing consistent figures.

    Troubleshooting Steps Taken:
    – Checked for any updates or changes in the Rank Math plugin settings.
    – Verified the connection with Google Search Console is still active.
    – Reviewed recent changes to the website that might affect SEO tracking.

    Dashboard Rank Math Seo of EnjoyVR

    I am attaching a screenshot of the dashboard illustrating the issue.

    Could you please assist me in identifying the cause of this issue and suggest possible solutions to restore my SEO tracking data? It’s imperative for our ongoing SEO efforts to have accurate and consistent data.

    I appreciate your prompt attention to this matter.

    Thank you for your assistance.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 3 weeks ago

    Hello,

    I apologize for the SEO data drop issue you are experiencing on your Rank Math dashboard. Thank you for providing detailed information about the problem and the troubleshooting steps you have already taken.

    To address the sudden drop in SEO metrics to zero, please follow these steps:

    1. Reconnect Your Google Account:

      • Navigate to Rank Math SEO → General Settings → Analytics.
      • Click the Reconnect link to disconnect and reconnect your Google Account with Rank Math. You can refer to this guide for detailed instructions.
        Reconnect Google Account service in Rank Math

    2. Update Data Manually:

      • If the data fetch doesn’t happen automatically, choose the Update data Manually option.
        Update data manually

    3. Rebuild Index for Analytics:

      • Head over to Database Tools and click Rebuild Index for Analytics.
        Rebuild Index for Analytics

    After following these steps, please check if the data is present on the Analytics dashboard by navigating to Rank Math SEO → Analytics.

    If the issue persists after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for reaching out to us. We appreciate your cooperation in resolving this matter promptly.

    Best regards.

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    How to Monitor Google Algorithm Updates With Rank Math » Rank Math

    Rakibuzzaman Siam

    1 month, 3 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please check your Google Search Console to see if the same data is showing there?

    If you see different data on your Google Search Console then please try to follow the steps from this guideline and see if that works for you: https://rankmath.com/kb/delete-old-analytics-data/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    3 weeks, 5 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Urgent: SEO Data Drop to Zero on Dashboard’ is closed to new replies.