Urgent – My site crashes after installing Rank Math

#37623
  • Resolved Yassir

    4 years, 1 month ago

    Rank Math free

    Hi team,
    Please help, After installing Rank Math and activating the plugin, the website crashes when I past the SEO Setting-Redirections section I’m also not able to use the wordpress admin…
    =================
    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at p*********@h******************* to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.
    =========

    • This topic was modified 4 years, 1 month ago by Yassir.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Yassir

    4 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Yassir

    4 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Todd

    4 years, 1 month ago

    Rank Math free

    Hi Yassir,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Your website seems to be working fine now but I suppose you are no longer using Rank Math.

    If you need us to find the root cause of this issue you are facing – please share your WP logins and FTP logins so we can check.

Viewing 3 replies - 1 through 3 (of 3 total)

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