-
Hello Guys,
i have already had an issue with AR version of my website that all the categories has double domain at the meta box, i have already submitted a ticket before here: https://support.rankmath.com/?post_type=topic&p=83453.but today after the new update things are getting worse, i am getting sooo many 404 erorr for double domain on AR and EN version and more over all the AR categories is missed up for the naming at the 404, (i have the redirection plugin)
please check the Sensitive Data, i need urgent support please, don’t want to ruin all google index
i can give you adming access to check all, i am sop worried, it used to be only with AR version with no issue at the 404, now everything is missed
waiting your kind reply
-
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Could you please confirm the issue is coming from Rank math.?
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Only the site admin would know and your users won’t be affected by this troubleshooting.
If the culprit is Rank math for sure, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I couldn’t reproduce this issue on my setup. Here is a screencast: https://i.rankmath.com/4tZjV0
Have you tried running a conflict check by following the steps mentioned in this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/If the SERP preview shows wrong URL with only Rank Math & WPML plugin active then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hi man,
you can login as much as you want, that is the staging website, so no worry about it 🙂in the mean time, i have another issue with the real website, not the staging, and i have placed a login info with this ticket for your colleague Uzair, so you might take a look as well, if they are the same issue, that you find at the staging website
https://support.rankmath.com/ticket/translated-url-not-indexed-not-include-in-sitemap/
thank you so much and have a great evening :), amazing team 🙂
The ticket ‘(Urgent) Double site link after update with lots of 404 (Urgent)’ is closed to new replies.