Hello,
Thank you for contacting Rank Math today.
The encoded Arabic URL on your GSC seems to be all uppercase unlike the URLs in the sitemap. Could you please request indexing for your URL in encoded lowercase as in the sitemap and let us know if this makes any difference.
Looking forward to helping you. Thank you.
Good Morning Michael,
i cant see an upper case for the AR, could you please guide me how to do that ?
thanks a lot 🙂
Hello Alex,
Just to step back a bit, I noted in one of your screenshots: https://***/yWg477n the sitemaps shown seem to be sitemap.xml and sitemap_index.xml.
Which sitemaps have you submitted in your GSC.?
Please remove all submitted sitemaps and make sure to submit only the main rank math sitemap(sitemap_index.xml).
Looking forward to helping you. Thank you.
Hi Michael,
thank you for reply,
sure i have deleted all the old Site map before i added the new RM Site map.
that old site map been removed since we moved to WP.
i added the images in the sensitive data
all the best and thank you so much
Hello,
Thank you for the follow up
It seems the sitemap URLs are fetched successfully. Did you try to validate the URL that had issues previously? If not please do and let us know how it goes.
Looking forward to helping you. Thank you.
Hi Michael,
i have tried to validate the old URL and yes its indexed at google (https://ibb.co/6PCyzBr) but still showing that its not in site map,
i have like 600 link translated and have same issue with google ”not in site map” even they are exist in RM site map.
Thank you so much Michael for being so nice 🙂
Hello,
The canonical URL is not the same as we see in the browser window. If you changed that, please remove the canonical field.
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hi Uzair,
i haven’t changed any canonical URL, but there was an issue with RM and WPML Arabic dynamic links where the link ends with ?lang=ar,
i explained here on this ticket (https://support.rankmath.com/ticket/urgent-double-site-link-after-update-with-lots-of-404-urgent/)
now i have switched the WPML to directories, which fix the other issue i have in the mention ticket above.
for now, i think i will wait some days, before we can investigate more, maybe that dynamic link was the issue.
i will write here soon the updates or if i need your kind help 🙂
thank you so much guys
Hello,
Perfect, thank you! Let us know once you have something to update!
Looking forward to help you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Alberto,
as what Uzair replied last week “The canonical URL is not the same as we see in the browser window. If you changed that, please remove the canonical field.”
some of the links when i checked on : https://technicalseo.com/tools/hreflang/
it gives error Non-Self-referencing, (example 1)in the sensitive area.
where the other link, with no additional edits, all are the same (example 2), it gives green and everything is good.
for example 1, some links if i open the category or the post, then just click edit and save, check again and the issue is resolved.
is it something with the canonical links ?
its really confusing, could you please check it for me
Thank you so much
Hello,
We might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Uzair, and thank you so much for taking time to help me with this issue.
please see the sensitive area the temporary admin login link.
thanks in advanced
Hello,
I checked the URLs you shared and their canonical URLs are just fine. I also checked with the same tool: https://technicalseo.com/tools/hreflang/ and I couldn’t find any issue. Could you please share some of the URLs where you haven’t edited or made the change?
As for the issues on the error log, Rank math doesn’t generate the error. The logs are from your wordpress error logs which are automatically generated if WP-Debug is set to true. The logs in rank math are a mere display to make troubleshooting easy. You should check the path suggested to have issue and if it is related to a plugin, get in touch with the plugin support
Looking forward to helping you. Thank you.
