Upgraded to Pro

#326886
  • Resolved Liam

    2 years, 4 months ago

    Rank Math free

    Hi,

    I upgraded to pro, and paid, but it says I’m still on the free plan and I’ve not received any emails confirming my upgrade.

    I checked subscription section and it shows as having no subscriptions too.

    Can you help?

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Ipmetv V2

    2 years, 4 months ago

    Rank Math free

    I’ve got it right now, too

    Reinelle

    2 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your account, and it seems that it is already upgraded to the Rank Math PRO. You’ll also notice that the PRO badge is already showing on your account details.

    You can now download the Rank Math PRO plugin from your account. Here’s a link for more information:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    I hope that helps.

    Thank you.

    Liam

    2 years, 4 months ago

    Rank Math free

    Thank you, I can see it’s been upgraded after I contacted support.

    Reinelle

    2 years, 4 months ago

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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