Updating XML site maps

#78260
  • Resolved Zac Speedy
    Rank Math free

    Hi,

    I have taken all possible steps to remove certain URL’s from our sitemap. I have clicked noindex on the SEO tab in the elementor page builder for the specified pages, and also taken the applicable post ID’s and placed them in the ‘exclude posts’ section as instructed. However, the sitemap index has not updated to reflect this and I have cleared my cache as potentially appropriate. This pop up appears at the top of the rank math page, “Since you are using NGINX, add this code to your NGINX configuration file if your Sitemap pages are not loading or you can ask your hosting support to add it. Click here to see the code.” Please advise on what we need to do in order to have the sitemap index correctly showing what we want it to and what we do not

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  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘Updating XML site maps’ is closed to new replies.