Updating has stopped

#417168
  • Resolved MrKudos

    1 year, 9 months ago

    Rank Math free

    Hello! I need help! My product is no longer updating my rank math changes. This is the first time I came across this error and need it resolved asap. I have no idea what to do to fix it. Please help! I just added your support email to my website as an Admin, the product that I’m working on that isn’t updating when the rank math info aka I change the focus keyword and it reverts back to the old one. https://flaresabers.co.uk/product/obi-wan-kenobi-cosplay-replica-lightsaber/ Fingers crossed you can help me fix this issue, it’s causing me grief as you can imagine

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  • MrKudos

    1 year, 9 months ago

    Rank Math free

    I added some more keywords to another product and updated the product and they weren’t added either

    Jaideep Asrani

    1 year, 9 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    I wasn’t able to replicate the issue on your site. The changes made to keywords and metadata are saved without any issues. Please check the screencast I have added in the sensitive data section.

    If the issue persists on your end, please share a screencast of the issue so we can check this further. You can use a tool like https://loom.com/ to record and share the screencast.

    Looking forward to helping you.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Updating has stopped’ is closed to new replies.