Updates not working with Rank Math active

#204791
  • Resolved Heike Lorenz

    2 years, 11 months ago

    Rank Math free

    Hi,
    I just installed Rank Math recently and today I noticed something strange:

    If I want to update or delete a plugin/theme from the WordPress-Backend the update is not working.
    Error Message: “the folder cannot be created”

    If I deactivate Rank Math everything works fine, but if I activate Rank Math the updates from the WordPress-Backend are not working.

    In Rank Math Status I can see: the plugin/theme-folders are marked as “Not writable” – but they are if Rank Math is deactivated.

    What can I do?
    Adding this “add define( ‘FS_METHOD’, ‘direct’ );” to the wp-config.php doesn’t help.

    Best regards
    Heike

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  • Princess

    2 years, 11 months ago

    Hello,

    We are glad that this issue has been sorted out.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Rank Math

    2 years, 10 months ago

    Hello,

    Thank you for your patience.

    Please update Rank Math & all other plugins, themes, and WordPress to the latest version.

    The issue should be fixed.

    If not, please feel free to open a support topic or reply to this message and we will be more than happy to assist.

Viewing 2 replies - 16 through 17 (of 17 total)
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The ticket ‘Updates not working with Rank Math active’ is closed to new replies.