Updated the Plugin and now site doesn’t load

#28451
  • Resolved Khizar Ilyas

    4 years, 3 months ago

    Rank Math free

    Hello, I updated RankMath on my website. while doing this, there was an error and the site stopped displaying anything but an error message.
    I renamed the SEO-by-rank-math plugin to deactivate that…
    the site is working fine but now I am unable to Activate the plugin. I don’t want to delete the plugin because it has all the settings. What can I do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd

    4 years, 3 months ago

    Rank Math free

    Hi Khizar,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Please delete the plugin and install a fresh copy. Don’t worry, all your data is safe in your database so you can safely delete the plugin and install it again. Your data will come back.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Khizar Ilyas

    4 years, 3 months ago

    Rank Math free

    Yes… It is resolved… Thanks a lot… 🙂

    Todd

    4 years, 3 months ago

    Rank Math free

    Hi Khizar,

    I am so glad to be of help. We are always here if you need us in the future.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

    https://s.rankmath.com/reviewrm

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Updated the Plugin and now site doesn’t load’ is closed to new replies.