Hello,
Thank you for reaching out to us. To update your email and username, please navigate to the Rank Math Support Forum and open a ticket. In the Ticket Title section, enter a one-line summary of the issue, and in the Ticket Question section, provide more details about the changes you’d like to make. In the Sensitive Data section, enter the new email address and username you want to use for your account.
Once you’ve submitted the ticket, our support team will assist you with updating your email and username so that you can proceed with your subscription. If you have any other questions or need further assistance, feel free to let us know.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Rank Math New Features – Roll Back and Beta Testing
How to Change or Update the Payment Method » Rank Math
How To Upgrade Your Rank Math PRO Subscription » Rank Math
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have changed the email ID for you.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
