Update to 1.0.41: PHP Fatal error: Uncaught Error: Class ‘CMB2_Hookup’ not

#38922
  • Resolved Todd Rains
    Rank Math free

    This update seems to have caused the problem. I’m rolling back to a backup point of my site to verify that this is the problem and until we get a fix. Please keep us updated.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Knowledge
    Rank Math free

    same here…

    Todd Rains
    Rank Math free

    I rolled back to 1.0.40.2 and am back up and running for now.

    Pauline
    Rank Math free

    I’m getting the same thing here. Can’t access the setup wizard.

    Todd Rains
    Rank Math free

    see https://rankmath.com/kb/version-control/ for how to roll back

    Rikke Ekelund
    Rank Math free

    I just rolled back using the instructions above. It went well (maybee I was lucky)

    Please give us a notice when it is safe to update.

    Thank you. BR Rikke

    • This reply was modified 4 years ago by Rikke Ekelund. Reason: spelling error solved ;-)
    • This reply was modified 4 years ago by Rikke Ekelund. Reason: Changed my text because I found the way to roll back
    Austyn Cohen
    Rank Math free

    DO NOT roll back!! It causes even more issues.

    Marc Joseph
    Rank Math free

    This is caused by how the PHP file is named in the plugin directory /plugins/seo-by-rank-math/vendor/cmb2/cmb2/includes/CMB2_Hookup.php. Currently, it’s reporting a critical error where it can’t find a file name CMB2_Hookup.php when in fact the file is named CMB2_hookup.php with a lowercase “h” I renamed the PHP file to an uppercase “H” and it got rid of the error… That fixed it for me!

    Michael Davis
    Rank Math pro

    Hello,

    We are extremely sorry for the inconvenience that might have been caused.

    On some installations where other plugins were utilizing CMB2 library, the errors were popping up.

    We have released a quick update, 1.0.41.1

    Updating to the latest version should fix the issue.

    Please let us know if you are still facing an issue(s). We are here to help.

    Thank you.

    Pauline
    Rank Math free

    Updated, everything is back to normal.

    Jitendraa
    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

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