"Update manually" button is not displayed in Search Console

#16252
  • Resolved EdTrejo
    Rank Math free

    “Update manually” button is not displayed in the Search Console module.
    I use the Autoptimize plugin and I have a code installed that cleans the cache automatically. Could it be that?
    Thank you
    My website: https://cronicaregional.com.mx/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    No I do not think that this is related to your page cache. This process relies on cron events. Please get in touch with your host and check whether cron events are disabled on your server.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Michael, CRON JOB was on TRUE in wp-config.

    He had not scheduled any work.
    I have programmed to activate every two hours. Will this action help?
    Regards

    Hello,

    Thank you for contacting Rank Math today.

    Yes this should help, you can also use the following plugin to stop the running cron job to ensure that this does not affect the scheduled event: https://wordpress.org/plugins/wp-crontrol/

    Looking forward to helping you. Thank you.

    ​​​​​​

    Michael, I installed the plugin.
    Search console still does not work (image1)
    It gives me the certain parameters that I don’t understand. I attach an image (2).
    Also attached image of the wp-config and a job job that is activated (3).

    1.- Search Console Rank Math
    2.- wp crontrol plugin
    3.- wp-config

    Thank You

    Hello,

    Thank you for contacting Rank Math today.

    ‘DISABLE_WP_CRON’ constant should be set to false on your wp-config.php file. Please make this change and let us know if the problem is still reproduced.
    If the problem persists, could you please share some temporary admin access to your site so that we can check this further?

    Looking forward to helping you. Thank you.

    ​​​​​​

    I think we deviated from the original problem, which was the malfunction of the Search Console module.

    Regarding the issue of temporary access to the administrator, I think I prefer to find the problem by myself and know how to solve it. Otherwise I must give them access every time I have a problem.

    Thank you Michael

    P.S. I have more questions about Rank math, but it will be on another ticket.

    Hello,

    Thank you for contacting Rank Math today.

    I understand this limitation and I look forward in helping you on your other tickets.

    Thank you.

    ​​​​​​

Viewing 7 replies - 1 through 7 (of 7 total)

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