unspecified type

#75324
  • Resolved علی فلاح
    Rank Math free

    Hello
    While I have selected the news article schema for my posts, in the structured-data test tool Google shows both the unspecified type and the type of news article. Why is the unspecified type displayed for my post?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thanks for getting in touch with us.

    It is hard to tell what it could be without seeing an example or a screenshot.

    Can you please share a URL of the page with the issue so we can check in more detail?

    Thank you.

    Hello,

    It doesn’t look like that particular unsupported Schema is being added by Rank Math. The NewsArticle one is added by Rank Math and it is showing up correctly.

    Please disable Rank Math temporarily and run the test once again. If the error persists, then you know it was not caused by Rank Math.

    If the error goes away after you disable Rank Math, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I again saw both schema of unspecified type and news article in my posts. I provided you with a temporary login link.

    Hello,

    The issue is still there even when Rank Math is disabled:
    https://i.rankmath.com/8qHgxZ

    This means it is not caused by Rank Math.

    Please switch to the Twenty Twenty Theme temporarily and then disable all your plugins one by one until you find what is causing this problem.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘unspecified type’ is closed to new replies.