Uninstall Rankmath and refund for this year

#833911
  • Resolved Sharad

    1 year, 9 months ago

    Rank Math free

    Hi, we had installed Rankmath last year but found it unsuitable for our use. We see that there is a charge again this year on 22 June 23, but we are neither using the product nor intend to use it.

    We request a cancellation of our subscription and a full refund. We are also not getting any alert email for susbcription renewal, which would have avoided this issue.

Viewing 1 replies (of 1 total)
  • Jeremy

    1 year, 9 months ago

    Hello,

    Thank you so much for getting in touch.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those premium features we refunded.

    Of course, we’re very sorry to see you go.

    Hope that helps.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Uninstall Rankmath and refund for this year’ is closed to new replies.