Uncaught error after theme import

#113521
  • Hello,

    I got the following error lines after I imported theme setting to my site. And I cannot find out what do those errors do.

    I would like to know what it’ll affect, and possibly how to repair those.

    Many thanks!

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please back up your settings in Rank math > Status & Tools > Import & Export then remove Rank math from your site and reinstall. Once done head to Rank math > Status & Tools > Database Tool and Click on Yoast Block converter then go to the import & export tab and restore your settings.

    If this doesn’t help, please share a screencast using https://www.loom.com on how to replicate this issue. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Uncaught error after theme import’ is closed to new replies.