Unable to Use Content AI feature

Hello,

Thank you for reaching out to us. We apologize for the inconvenience you are experiencing with the Content AI feature.

It seems that your site might be blocked from accessing the Content AI feature. To resolve this issue, please ensure that you have a valid Content AI subscription and that you are using the latest version of Rank Math.

If you have a valid subscription and are using the latest version of Rank Math, please refresh the credits for Content AI. You can do this by heading over to WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:

Once you have refreshed the credits, please try using the Content AI feature again. It should work without any issues.

If the issue persists, please let us know, and we will be more than happy to assist you further.

We appreciate your understanding and patience as we work to resolve this issue for you.

Sources:
How to Use Content AI in Block Editor » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

The account you opened this ticket with does not have a Content AI subscription.

Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

We look forward to hearing back from you.

Thanks.

Hello @frankjenkins,

Thank you for contacting the support today.

We’re unable to see any Content AI subscription on your account.

If you want to use the Content AI feature on your website then you’ll have to purchase a Content AI plan from our site: https://rankmath.com/content-ai/#pricing

Hope that helps and please don’t hesitate to let us know if you have any other questions.

Thank you.

Hello,

Could you please confirm if the issue is resolved or do you still seek assistance ?

We really look forward to helping you.

Thank you.