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Unable to use content ai credits

#758370

Resolved Josh
1 month, 4 weeks ago

Rank Math free
Content AI Starter

I have been unable to access and use any of my content ai credits after purchasing starter subscription. I have gone through the recommended steps of disconnecting and reconnceting and refreshing the credits but this hasn’t worked. Please help or refund.

Viewing 1 replies (of 1 total)

Rakibuzzaman Siam
1 month, 4 weeks ago

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Can you please confirm if you’ve already followed the steps from this guideline? https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

If so, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and share a screenshot with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

Looking forward to helping you.

Thank you.

RankBot
4 weeks ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Unable to use content ai credits’ is closed to new replies.