Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
You seem to have missed to include your site URL.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
My URL is inspireclean.ca. I have tried doing the troubleshooting but still cannot figure out the problem. Any help would be greatly appreciated.
Hello,
Even with all plugins disabled (including Rank Math) and using an official theme (Twenty Twenty), the calls to the WordPress API are blocked and your editor has troubles working fine.
You get these errors I shared in the Sensitive Data section. So it seems you should contact your hosting support and ask them to check if your server is blocking those calls (you could share the logs I entered in the Sensitive Data section to help them to trace the issue).
Looking forward to help you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
