unable to run wizard

#498801
  • Resolved daniel plumtree

    3 years, 4 months ago

    Rank Math free

    Hi

    I am trying to set up rank math for a client with the url https://notrianglestudio.com
    They have about 100+ pages so i want to use the wizard to copy over the meta data from there existing plugin meta tag manager. However when i click the wizard button i just get taken to the home page of there web site (https://notrianglestudio.com) and nothing happens!

    Any ideas?

    one of query, there old site map was is https://notrianglestudio.com/sitemap.xml, however the rankmath site map url is /sitemap_index.xml will that cause any issues to apply that to google? what is the standard procedure here?

    regards

    daniel plumtre

    d********@g********

Viewing 1 replies (of 1 total)
  • Nigel

    3 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math for help with setting up Rank Math on your website, and sorry for the inconvenience this has caused you.

    The setup wizard redirecting to your homepage is usually caused by a corrupt installation. Please uninstall and reinstall Rank Math to fix the issue. You can follow this guide to uninstall Rank Math: https://rankmath.com/kb/uninstall/. Next, follow this guide to reinstall Rank Math: https://rankmath.com/kb/installation/

    Hope that helps. Please let us know if you have questions.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘unable to run wizard’ is closed to new replies.