Hello,
Thank you for reaching out to us. We apologize for the inconvenience you’re experiencing with the payment process.
When using a Chinese VISA credit card, it’s important to ensure that the card supports international payments in US dollars ($) and subscription-based payments. Additionally, please make sure that the ZIP code you are entering matches the one associated with your credit card.
If the issue persists, we recommend contacting your bank to understand why the payment is being blocked and request them to approve it from their end.
If you continue to experience difficulties, please consider using a different payment method or contacting our dedicated support team for further assistance.
We appreciate your understanding and patience as we work to resolve this issue for you.
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
Why Does Rank Math Charge VAT/GST? » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
