Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
Could you please confirm which country you are in when processing the payment?
Meanwhile, when attempting to purchase our subscription, please ensure that the country shown in the top right corner of your screen is referred to your actual location.
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Also, please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
You can also try using PayPal to make the payment.
Let us know how this goes.
Thank you.
ya I already done this things . but still facing problem.
Hello,
We have replied to your email and are closing this ticket. Please share the details there so our account team can assist you further.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
