Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
– Your IP is not a Proxy, or you are using any VPN or hosting service
If everything from the above is enabled and working, you can also try using a credit card instead.
You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.
Looking forward to helping you.
We are using Credit Card only. We have International Payment enabled and Support subscription-based payments as well. We have purchased the Elementor Pro and many Themes from Themeforest all those payments were completed successfully.
We liked Rank Math but we can’t wait too long for for this. Otherwise, we have to buy another plugin anyway.
Please get into this ASAP and provide a solution for this.
Hello,
Could you please share the last 4 digits of your credit card in the sensitive data section so we can check why it isn’t working?
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
