Hello,
Thanks for getting in touch with us.
If uploading the physical robots.txt file is not working, there might be an issue with your server. Please check with your web hosting provider.
Is it with robots.txt file only or other .txt file on your server are not working either?
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
