Unable To Log In To RM On The Site

#11908
  • I added the RankMath plugin to a brand new website but it doesn’t log in on the website. It keeps asking me for Username and Password.

    • This topic was modified 3 years, 3 months ago by Just Me.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    You have to add your username and password to a brand new site to connect to the API. If this does not log you in, I would recommend that you connect to your account from an incognito window on your browser.
    If the issue persists, please share your RM account credentials on the sensitive data section so that we can check this for you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    I am entering the login info. It still won’t log me in.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    After multiple attemts it finally let me log in. Thanks

    Hi there,

    Thanks for the follow up.

    I am glad that this is now resolved 🙂

    Feel free to contact us should you run into any other problem. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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