Unable to link Google analytics in wizard

#98411
  • Resolved Stefano Melucci
    Rank Math free

    Hi there, I am unable to go past the “analytics” step in teh wizard: when I select the google analytics account, there is nothing in the properties dropdown.
    I just created the google analytics account and added the property to it. (see screenshots attached)

    Please advise, thanks

    Stefano

Viewing 4 replies - 1 through 4 (of 4 total)
  • Just to clarify: since I just created the google analytics account and property, the site has no google analytics code in it.
    I was hoping the wizard step would allow me to include it automatically by using the “Install analytics code” option, but since it does not show any property I cannot complete the step.
    Any clue?

    Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Just to be sure, your Google Analytics is not a Google Analytics 4 code, isn’t it? Since Rank Math doesn’t support it yet (we are working on it).

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi there,
    There is no google analytics code integrated in my site at all as of yet. My understanding on the wizard was that if I created the google analytics account for this property and added these details to the wizard, Rank Math would integrate the appropriate google analytics code in the pages, using the toggle “Install analytics code”. Isn’t that the case?
    The problem is that I am unable to pass this step because while the newly created account appears in the dropdown, the property doesn’t. Any idea why it doesn’t show? what could cause that? as you see in the screenshot the property seems to have been created under the account on GA console.

    Thanks

    STefano

    Hello,

    We are so sorry but we are working on a fix. We request you to check again on Monday when we will release a new version of the plugin with a fix to these Analytics related issues.

    We would really appreciate your patience in the meantime.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Unable to link Google analytics in wizard’ is closed to new replies.