unable to find the “Set Limit” button

#837360
  • Resolved Alkiviadis
    Rank Math free

    no set limit button

    in my profile see: Content AI credits: 0 / 7500 Tracked Keywords: 0 / 0
    Monthly Credits: 7500
    Used Credits: 0
    Credits Reset On: 12 Aug 2024

    But there is no Set limit button as you see in the photo, in WP admin the section AI is blured and says:To access this Content AI feature, you need to have an active subscription plan.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    I apologize for the inconvenience you are facing with setting the Content AI limit. Based on the information provided, it seems that you are unable to find the "Set Limit" button in your Rank Math profile.

    From the details you shared, it appears that you have a sufficient number of Content AI credits available in your account. However, if you are not seeing the "Set Limit" button as shown in the image you provided, it could be due to a few reasons:

    1. Subscription Status: The message in your WordPress admin area indicates that an active subscription plan is required to access the Content AI feature. Please ensure that your subscription is active and up to date.

    2. Plugin Activation: Make sure that the Rank Math plugin is correctly activated on your website. Sometimes, issues with plugin activation can restrict access to certain features.

    3. Account Connection: Verify that your Rank Math account is properly connected to your WordPress website. You can check this by going to Rank Math > Dashboard > Help and ensuring that your account is connected.

    If after checking these points you still cannot find the "Set Limit" button, I recommend reaching out to our support team by clicking here or using the available buttons to assign this ticket to a human agent for further assistance.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you. If you have any other questions or need further assistance, feel free to let us know.

    Sources:
    Client Management » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We’ve already replied to your other ticket on this issue. Please refer to this ticket:
    https://support.rankmath.com/ticket/unable-to-find-the-set-limit-button/?view=all

    We are closing this ticket to avoid duplicate replies.

    Looking forward to helping you there.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘unable to find the “Set Limit” button’ is closed to new replies.