Hello,
We apologize for the inconvenience you are facing while trying to connect to Google Services. If you have followed the instructions provided in the support ticket and the video tutorial without success, we recommend checking if there might be an issue with your Google account permissions or settings.
To troubleshoot further, please ensure that you have granted all the necessary permissions to Rank Math in your Google account settings. Additionally, you can try removing Rank Math from your Google account’s third-party apps with account access and then reconnecting it following the steps outlined in our knowledge base articles.
If the issue persists after these steps, please reply to this ticket, and one of our human agents will assist you further in resolving the connection problem with Google Services.
Thank you for your understanding and patience.
Best Regards
Sources:
Resolving Rank Math Analytics Related Issues » Rank Math
Google URL Inspection API Integration in Rank Math
How to Connect Your Google Account With Rank Math SEO » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please try to follow the steps below and see if that works for you.
1. Make sure that you have verified your website on Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/
2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
3. Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions
4. Once done, reconnect the Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again.
Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello again,
I connected to Google Console but not the Analytics.
And is that the last I need to do? I am missing something?
Looking forward to your reply.
Thank you in advance.
Regards
Suray
Hello,
You’ll have to reconnect your Google account to set up the Analytics again.
Please follow the steps below to reconnect Rank Math with your Google account and grant all the necessary permissions:
1) Remove Rank Math’s access from Google Please remove Rank Math’s app from your Google apps permissions: https://myaccount.google.com/permissions
2) Re-connect to regenerate the auth token from Google
After that, reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:
3) Grant all necessary permissions
Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:
4) Follow the instructions to sign in with your Google account and allow Rank Math to access your data. https://rankmath.com/kb/connect-your-google-account/
You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token
We hope this resolves the issue for you.
Thank you.
Hi,
Thank you for the instructions but they didn’t help.
I think I have to create a property in Google Analytics but I am not sure.
I tried removing RankMatch from Google’ account several times and reconnected but without success.
If you have any suggestions, please provide them.
Thank you in advance.
Regards
Suray
Hello,
If you don’t have an active Google Analytics account, please follow this guideline on how to create it for your website: https://support.google.com/analytics/answer/9304153?hl=en
In case, you have a Google Analytics account but on another email address, then you can follow this URL to transfer the property to the same email address: https://support.google.com/google-ads/answer/44500?hl=en
Once done, please try to reconnect your Google account again from WordPress Dashboard > Rank Math > General Settings > Analytics and see if that works for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
