Hello,
We apologize for the issue you are facing while trying to connect your website to Rank Math. Based on the error you are encountering, it seems like there might be a mismatch between your WordPress URL and Site URL.
Here are some steps you can follow to resolve this issue:
-
Check WordPress and Site URL:
- Navigate to WordPress Dashboard → Settings → General.
- Ensure that both the WordPress URL and Site URL are the same. They should match for a proper connection.

-
Disconnect and Reconnect:
-
Clear Cache:
- If the warning still shows up, please clear your browser, website, and site-level cache before reconnecting.
-
Add a Filter:
- If the issue persists, you can add the following filter to your website to bypass the URL check:
/**
- Filter whether we need to check for URL mismatch or not.
*/
add_filter( ‘rank_math/registration/do_url_check’, ‘__return_false’ );
- You can refer to our guide on how to add the filter to your site.
If you continue to experience issues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern, and we hope to resolve it quickly for you!
Sources:
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Site Reconnect is working on our end; can you please follow the steps below?
Step 1: Update to the latest version of Rank Math manually: https://rankmath.com/kb/installing-through-the-admin-panel/
Step 2: Disconnect your account from WordPress Dashboard > Rank Math > Dashboard > Help
Step 3: Reconnect from the same page using the same account you used to make a purchase.
Here is a KB to help you along the way as well: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
That should fix the issue.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.