Unable to connect my site to RankMath

  • Hi Michael/Todd,

    I wanted to connect my site to my Rank Math account but unable to do so. I’m using Gmail (the one I’ve registered with) to login onto my account on RankMath.com from my website. But, I don’t see there is any specific option to log in through Google, wondering how can I connect then?

    Please advice.

    Regards,
    Rahul

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math today.

    To be able to connect your site to Rank Math, you will need to create a free account by following the prompts on the login page using the link shown below:
    Sign up

    I hope this info helps. Thank you.

    ​​​​​​

    Like I mentioned, I already have account on Rank Math with my Gmail. I used the Google option to register. But from my website I cannot connect/activate the plugin because Rank math settings doesn’t give any option to log in through Google, only email and password.

    HI Rahul,

    Thanks for the follow up.

    Once you sign up using the Gmail option, you will receive an introduction email containing a username and password combination that you can use on your site.
    Please check your spam folder for this email or alternatively you can reset your password using the password reset option shown below:
    Reset

    I hope this info helps.

    Hello Rahul,

    Ideally, you should have received a welcome email with your username and password combination. But, it seems like you didn’t get that email. We are looking into why that was the case.

    In the meantime, I have added your logins to your sensitive data section on this ticket.

    Please use them to connect the plugin with your account.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thanks Todd, it works.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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