Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
It seems like you purchased the plugin with some other email address, or made a typo upon purchasing.
However, I’ve forwarded this to our accounts department and we will get back to you shortly.
Meanwhile, please don’t hesitate to contact us anytime to assist you further with anything else.
We really appreciate your kind patience regarding this matter.
Looking forward to helping you.
Thank you.
Hi,
Did you receive answer from account department?
Thnks
Hello,
We appreciate your patience.
It looks like you made a typo while making the purchase. You used @ylmamodas.con instead of @ylmamodas.com
We have received your email about this request as well and we will merge your accounts very soon.
Please check our email reply for a workaround until we merge your account.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
