Umlaut output error in schema markup for site name

  • Dear Madam/Sir

    Currently, the umlaut in an organisation’s name does not show up in markups as an umlaut. For example, ü appears as \u00fc. This has led to google not displaying site names with umlaut in its mobile search results to the right of favicon.

    Would you be able to fix this issue?

    Very truly yours

    CNP

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello CNP,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please share your affected URL(s) so we can check this from our end. You can also confirm if the correct info is not detected by Google. To test this you just need to test your URL with Google rich results test tool.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Dear Mr Davis

    Many thanks for your reply.

    We are so sorry but we have temporarily switched to another seo plug-in because of this issue, and have also changed our input from ü to ue just so google can recognise it. Therefore, we are unable to reproduce the issue at the moment using rank math.

    However, you should be able to replicate the same result of \u00fc in the markup if you set an organisation’s name to a word containing ü on any test site.

    We look forward to hearing from you.

    Very truly yours

    CNP

    Hello,

    Is it displaying differently using the other SEO plugin?

    Please note that some characters are usually encoded in Rank math but they should be easily decoded and understood by Search engine bots looking into your markup.

    If you do switch back to Rank math, let us know so we can look into this further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Yes, seo plugins generally seem to encode umlaut. And Google’s rich results test does seem to understand that.

    However, we have found some of the plugins specifically dedicated to schema markups do not encode umlaut. And sites whose names appear to in google mobile search results correctly with umlaut to the right of favicon seem generally not to encode umlaut in their markups.

    Would it be possible for rankmath not to encode umlaut?

    Hello,

    We will be sharing your feedback with the dev. team and see if this is a point of concern and if it is – what the next steps are.

    Thank you.

    Hi Uzair

    Many thanks for the update. We have switched back to rankmath, and are looking forward to any progress on the issue.

    Hello,

    I couldn’t reproduce this issue which you mentioned on my setup. Please check this screencast: https://i.rankmath.com/pJhvmB

    The Rich Results Testing tool is showing the decoded characters.

    Can you please create a staging site and add a link to the affected URLs in the Sensitive Data Section?

    Looking forward to helping you.

Viewing 7 replies - 1 through 7 (of 7 total)

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