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Typo in signup email for Pro version – did not receive login details

#701371

Resolved Jess Morgan
5 months ago

Rank Math pro
Content AI Starter

Hello,

I just purchased Pro but didn’t realize until after submitting I had a typo in my email. the purchase was under c******@c*************** But my actual email is c******@c****************
Can I get the download and login details updated for my correct email?

Thank you

jessica Morgan
c******@c****************
https://canadianbudget.ca

Viewing 1 replies (of 1 total)

RankBot
5 months ago

Hello,

We apologize for the inconvenience you’ve experienced. To resolve this issue, please open a ticket with our support team through the Rank Math Support Forum and provide the correct email address along with the details of your purchase. Our team will then be able to update your email and provide you with the necessary login details for your Rank Math PRO account.

Thank you for bringing this to our attention, and we appreciate your understanding. If you have any further questions or need assistance, feel free to reach out to our dedicated support team.

We’re here to help 24/7, 365 days a year!

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
How to Change or Update the Payment Method » Rank Math
How to Download or Update My Invoice » Rank Math

This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

RankBot
4 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Typo in signup email for Pro version – did not receive login details’ is closed to new replies.