Two RankMath Accounts

#414943
  • Resolved Jerry Adatsi

    1 year, 10 months ago

    Rank Math pro
    Content AI Creator

    Hello, I accidentally created two accounts when purchasing additional Content Ai Credits. My original account email address is ***@outlook.com (provided in the sensitive data section). I have the PRO version of RankMath with this account. I new account I accidentally open was with email address ***@optimalremedies.com (provided in the sensitive data section). Is it possible to credit my PRO account the content Ai credit? If not could you please cancel this purchase, close my new account, and refund my money. The new order reference # is provided in the sensitive data section. Thank you.

    Jerry

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jaideep Asrani

    1 year, 10 months ago

    Hello,

    Thanks for contacting the support.

    We have transferred your purchase to your requested account.

    Please check and let us know if you need any other assistance.

    Jerry Adatsi

    1 year, 10 months ago

    Rank Math pro
    Content AI Creator

    Thank you

    Jeremy

    1 year, 9 months ago

    Hello,

    We are super happy that we could address your request.

    If you do have other requests in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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