Hello,
We apologize for the inconvenience you’re facing with your Rank Math accounts. To merge the two email addresses associated with your Rank Math accounts, please open a ticket on our support forum by following the steps below:
- Navigate to the Rank Math Support Forum.
- In the Ticket Title section, enter a one-line summary of the issue.
- Provide more details in the Ticket Question section.
- In the Sensitive Data section, enter the email addresses you want to connect to your PRO account and select one as your preferred email address.
- Include the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com.
- Click the SUBMIT YOUR TICKET button.
Our support team will then locate your PRO account and change the email connected to it or merge it with your FREE account as requested.
We appreciate your understanding and patience as we work to resolve this issue for you. If you have any further questions, feel free to reach out to our dedicated support team through the support forum.
We’re here to help 24/7, 365 days a year!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
SEO Reports Delivered Straight to You (And Your Clients) via Email With Rank Math » Rank Math
Hello,
Thank you so much for getting in touch.
We have gone ahead and merged your accounts to the preferred email address. Please check from your end if everything is in order.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
