twitter summary card with large image is not working

#196340
Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    I checked and there are two twitter:card tags present in your page source. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Please check sensitive data

    Hello,

    Thank you for that information.

    I’ve checked your site, and indeed there’s another twitter:card and other meta tags showing on your site’s source code.

    Upon further checking using the Health Check plugin, I’ve found out that those meta tags were added by your theme Publisher.

    In this case, you can get in touch with your theme provider and ask to disable those meta tags to avoid conflicting with Rank Math.

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Problem Solved thanks

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘twitter summary card with large image is not working’ is closed to new replies.