twitter player cards

#707315
  • Resolved Semih Dikici
    Rank Math free

    I can’t validate twitter player cards from my wordpress site. When I add summary card it uppears suddenly from your plugin and works for twitter posts but I can’t be success from player cards. What is missing can you help me? Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    I’m sorry to hear that you’re experiencing issues with validating Twitter player cards on your WordPress site. It’s great to hear that the summary card is working for your Twitter posts.

    To help you with the player cards, we need to ensure that all the required fields are correctly filled in. The Player Card is one of the most complicated to set up, but it’s essential to ensure that each field is correctly configured.

    The Player Card requires the following options to be set up:

    • Player URL
    • Player Size
    • Stream URL
    • Stream Content-Type (the MIME type)

    Please ensure that you have filled in all these fields correctly. The Player URL should be an HTTPS URL, and the Stream URL should be a special link to watch the video in MP4 format.

    If you’ve already filled in these fields and are still facing issues, please double-check the setup and try validating the Twitter player cards again. If the issue persists, please feel free to reply, and we’ll be happy to assist you further.

    Thank you for raising this concern, and we appreciate your patience as we work to resolve this issue for you.

    Sources:
    Social Media Options in Rank Math
    Open Graph Meta Tags » Rank Math
    General Tab in Meta Box of Rank Math SEO Plugin

    I already don all steps but still does’nt work

    player url meens I uploaded the mp4 video for example https://ydates.com/vid.mp4 isn’t it or I need different way to do it? Thanks

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    If you’re using any other methods to add the card properties then you can add the following filter on your website to remove Rank Math generated Twitter meta tags:

    add_action( 'rank_math/head', function() {
    	remove_all_actions( 'rank_math/opengraph/twitter' );
    });
    

    Here’s how you can add filter/hook to your WordPress site: https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    I am not using any other I use only rank math cards but doesn’t work sorry 🙁

    Hello,

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    https://www.youtube.com/embed/FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘twitter player cards’ is closed to new replies.