Twitter Cards wont show

#639252
  • Resolved Pushkar Ranjan
    Rank Math free

    The pages won’t show a Twitter Card upon sharing the link on twitter. Please help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello

    Thank you for contacting Rank Math. We are very sorry for any inconvenience this may have caused you.

    Can you please provide the affected URL to the page you are trying to share on Twitter, so we can try it on our end?

    There are some factors to consider as to why this error might occur, such as image type format, size, and if you are using gzip compression.

    All these factors might contribute to why Twitter cards do not display properly.

    Here is a guide to help you. https://rankmath.com/kb/open-graph-image-not-displaying/#opengraph-image-not-appearing

    Please let us know how this goes. Looking forward to helping you.

    Thank you.

    https://coachesacrosscontinents.org/global-day-of-play-2023/

    This and any other link from the website.

    Hello,

    We checked your page with Twitter Card Validator and it is showing the following error:

    However, after checking your robots.txt file, we can see that image formats like jpg, jpeg, etc. are disallowed there and that’s why the Twitter bot is unable to fetch your OG image.

    In order to resolve this issue, please try to remove those disallow rules from your robots.txt file and after clearing your website cache including any server-level cache, check the page again in Twitter.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Pushkar Ranjan
    Rank Math free

    Hi, I am not that well versed with editing these files. Could you guide with some steps so that I can fix this error?

    Hello,

    We’ve checked your robots.txt file and looks like you’ve already removed those disallow rules and now the Twitter image is properly appearing without any issue:

    However, you can follow this guide on how to edit your robots.txt file using Rank Math:
    https://rankmath.com/kb/how-to-edit-robots-txt-with-rank-math/

    Hope that helps and please don’t hesitate to let us know if you have any other questions.
     
    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Twitter Cards wont show’ is closed to new replies.