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Hello there,
For some reason all my Link previews on Twitter are showing a Card with a small image. I would like them to be a “Summary Cards with Large image”.
I have gone through the settings and made sure they are set to Large image, emptied my caches, but previews are still showing small images. Takes this post as example:
– https://www.blueberries.gg/weapons/lunas-howl-god-rolls/
– Tweeted here: https://twitter.com/blueberriesGG/status/1786134715780518080
– Settings in screenshot: https://imgur.com/a/SkME2uyCan you please help?
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Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
In the Social tab, you are not using the same configuration as your Opengraph so the Twitter settings are using the featured image instead. See screenshot below:
We have gone ahead and enabled the option to use the same settings from your Opengraph and the twitter image is now correct.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
This is what I see from my end if I try to compose a post on Twitter/X using a non-cached URL:
In this case, you’ll just have to clear your website and browser cache and try it again.
Let us know how that goes. Looking forward to helping you.
Hello,
The issue isn’t with your PC, but Twitter had cached the previous image, and it will keep the cache for some time. There is currently no way to force Twitter to update its cache.
The only workaround is to post your tweet using a modified URL that renders the same page, i.e. you could remove the trailing slash at the end of the URL and that should force Twitter to reflect the image for that new URL, when you use the normal URL it will still keep displaying the cached image until the cache expires.
We hope this helps clarify the issue. Please let us know if you have any other questions or concerns.
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