Hello,
I’m sorry to hear that you are facing an issue while updating Rank Math SEO PRO. The error message “PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature” usually occurs due to a few reasons:
- There might be an issue with the zip file you are trying to upload.
- You could be trying to update the PRO version while connected to the free account on your website.
- Your web server may not have enough memory to unzip and upload the zip file contents.
- If your server is located in a sanctioned country, your requests might be blocked.
To resolve this issue, you can follow these steps:
-
Ensure that there is no problem with the zip file you are using. You can download the latest Rank Math PRO version from your account area and install it on your website. Here is the link to download from your account: Rank Math Account.
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If you are updating the PRO version while connected to the free account, you need to confirm the email address associated with your website from Rank Math’s account page. Disconnect your account by navigating to Rank Math SEO → Dashboard → Help and click on Disconnect Account. Then reconnect your PRO account by clicking on Connect Now.
-
If the error persists, it might be due to insufficient storage space on your web server. Check if you can upload other files like images or plugins. If not, consider freeing up some space or contacting your web host for more storage.
If you need further assistance or have any questions, please feel free to reach out to our support team directly here. Our experts will be happy to assist you.
Thank you for bringing this to our attention.
Sources:
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
How to Install Rank Math PRO Using Composer?
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
