Hello,
I’m sorry to hear about the issue you are facing with Rank Math AI and Rank Math PRO installations. To transfer the Rank Math AI subscription to your developer, you can follow these steps:
- Log into your Rank Math account where you purchased the Rank Math AI subscription.
- Download the Rank Math AI plugin from your dashboard.
- Provide the downloaded plugin to your developer so they can install it on your website under their account.
If you encounter any difficulties during this process or have any questions, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you promptly.
Thank you for raising this concern, and we appreciate your understanding. If you need further assistance, we are here to help.
Best regards.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
How to Use Rank Math’s Content AI for SEO » Rank Math
Where Is My Rank Math PRO License Key?
Hello,
Thank you for contacting Rank Math support.
Please provide the email where you want the Content AI credit to be transferred to and we will do the needful.
We look forward to hearing back from you.
Thank you.
Hi there – does it matter that the developer has an agency account?
Make this email primary: j**@q***************
Discard this email: h****@m*****************
Apologies – my developer is saying he is going to sign up himself so all his clients can use this feature. May I have a refund please instead?
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
