TOC – How To Turn Off Error/Warning

#36339
  • Resolved Michael Martin

    4 years, 1 month ago

    Rank Math free

    Hi Todd,

    In reference to your comment, I’d like to point out that this comes across as unhelpful/abrasive:

    “Michael, I would request you to not hijack other’s posts. I have re-opened your previous ticket so please free to followup there.”

    I commented on a post relating to the issue I described in a previous ticket that was never resolved by Rankmath.

    The ticket I opened was closed by RankMath, so it was not possible for me to continue on the ticket.

    As per your instructions, I posted on that ticket once more 10 minutes ago which you said had been re-opened, but the RankMath bot has closed it again with this comment:

    “Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.”

    Instead of giving me the run around, I would request you please give helpful responses that resolve the issues I’ve posted about (then I won’t have to post about the issues anymore – happy days for all of us trust me) instead of either not reading them or fobbing them off.

    I’ve had several requests from RankMath to post a review – at this stage I feel like you have to be kidding. Help me resolve the RankMath related issues I’m facing and I will happily do so.

    So, once more – the issue is I ran the TOC warning fix code when you first sent it to me 4 weeks ago and it didn’t work to remove the TOC warning message from within RankMath Page Edit. In your response you mentioned that the code doesn’t work in Gutenberg and that you were working on an update. Please advise.

    Many thanks.

    Michael.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have raised these issue with our dev team and we will be getting back to you shortly with more information and a status update for this fix.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Michael Martin

    4 years, 1 month ago

    Rank Math free

    Hi Michael, Todd sent me on the new code to turn off the TOC warning and it worked this time:

    /* Version2 
 *
 * Filter to add plugins to the TOC list.
 *
 * @param array TOC plugins.
 */
add_filter( 'rank_math/researches/toc_plugins', function( $toc_plugins ) {
       $toc_plugins['seo-by-rank-math/rank-math.php'] = 'Plugin Name';
    return $toc_plugins;
});
    Todd

    4 years, 1 month ago

    Rank Math free

    Hi Michael,

    I am so glad to be of help. We are always here if you need us in the future.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘TOC – How To Turn Off Error/Warning’ is closed to new replies.