Hello,
Thank you for contacting us and we regret the inconvenience caused.
I accessed the updateMeta route on your website (used for updating the keywords and other meta information) and Sucuri’s Website Firewall is blocking that route.
Please have a look at this screenshot for a quick reference:
https://i.rankmath.com/lGUmC4
Please whitelist the below route and that should fix the issue:
/wp-json/rankmath/v1/updateMeta
Also, you can whitelist the routes mentioned in this guide to avoid similar issues for other sections of the plugin: https://rankmath.com/kb/meta-data-not-saving/#firewall
If you’re not sure, you can get in touch with your web host regarding this and they would be able to help you whitelist the routes.
Once done clear your website and browser’s cache and see if the issue is fixed.
Let us know how that goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
